Business Case Studies, Executive Interviews, John P Kotter on Leadership

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Executive Interviews: Interview with John P Kotter on Leadership
October 2006 - By Dr. Nagendra V Chowdary


John P Kotter
Konosuke Matsushita Professor of Leadership,
Emeritus at Harvard Business School.


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  • If you have to make a list of top 10 business leaders in the last century, who would they be?
    If we are talking about a CEO of an established and sizeable firm, the best business leader in the last quarter of the 20th century in the world by far is Jack Welch. There are others that have done a very good job, but Welch has done a terrific job. He is number one by some distance. If you talk about business leaders who were entrepreneurs, who started with nothing and then grew organizations, I might pick Herb Kelleher at Southwest airlines. Mr. Kelleher is about as good as you get in

    terms of an entrepreneur who is not only a good businessman but also a good business leader. If you move back earlier in the 20th century, one great business leader was a man of whom I wrote a biography. He started his business around 1917 and was associated with it until he died in the late 1980s. He was Konosuje Matsushita. This is the man whose firm has products sold under labels like National, Panasonic, JVC, Technics, Quasar. In terms of being both an entrepreneurial leader and a leader of a significant size business, he was astonishing. He was astonishing not just as a Japanese businessperson but a corporate leader anywhere. I can say that with some confidence, because I spent a good deal of time digging into his story, talking to people who know him well, and reading his writings.

    Still others—from about 1917- 1918 until about 1960, Thomas Watson who provided extraordinary leadership at IBM. He was given, by financial backers, three small companies. He merged them, changed the name of the firm to International Business Machines, and built an incredible business. Another great entrepreneurial leader in the last quarter of the last century was Sam Walton. If you watch videotapes of him talking to people and stories about him from people who knew him well, you find he had an outstanding capacity to create visions, communicate them, and inspire his people.

  • What's your view on Indian corporate leaders?
    I haven't studied Indian corporate or business leaders explicitly. I certainly have seen a string of them come through our executive programs at Harvard in the last 10 or 20 years. I also have met some who are senior people in international businesses centered in the US. But I don't feel like I have quite enough information to comment here. My sense is that there certainly is much potential in the country. I think the potential for creating a great economy and great businesses is huge. I think this may require much more entrepreneurship, a lot more entrepreneurial leaders who can turn a business of four employees into one with 400 or 4000. I think this may require taking more stateowned businesses and making them private. I think it is going to take a while and much more attention towards leadership in educational programs and in companies nurturing talent. I think this will require a greater appreciation among more people of the importance of leadership. But I see no cultural reason why India cannot produce many great leaders.

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The Interview was conducted by Dr. Nagendra V Chowdary, Consulting Editor, Effective Executive and Dean, IBSCDC, Hyderabad.

This Interview was originally published in Effective Executive, IUP, October 2006.

Copyright © October 2006, IBSCDC No part of this publication may be copied, reproduced or distributed, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or medium – electronic, mechanical, photocopying, recording, or otherwise – without the permission of IBSCDC.

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